Branchs
Main Duties and Responsibilities
To take all necessary measures and develop work procedures to ensure the trouble-free operation of computers and related hardware systems established under the Information Technology Department and serving all University units.
To conduct technological project analysis for all computers and peripheral devices planned to be purchased by the University, prepare the required technical specifications, and bring projects to the implementation phase.
To record assets, hardware, and hardware usage information, and ensure the distribution of newly purchased computers and peripheral equipment to relevant units.
To perform or have performed the installation of all types of computer systems.
To provide or ensure the provision of training for personnel in the University and affiliated units regarding computer installation, preventive maintenance, and repair.
To monitor and control maintenance-repair agreements and external services procured outside the University, and ensure timely payment for such services.
To maintain inventory records of all information technology devices and hardware used within the University.
To perform or have performed the installation, maintenance, and repair of computers, printers, and other hardware devices used within the University, and provide technical support.
To develop security policies for all users and computers on the network, install operating systems and other programs, and ensure periodic antivirus updates.
To create minimum technical standards for computers and peripheral devices to be procured by University units, and perform or have performed compliance checks when necessary.
To keep and monitor the warranty and malfunction records of devices procured and used by the units in a database.
To provide video conference and similar hardware support during meetings, presentations, ceremonies, and similar events organized by the University.
To perform other duties assigned by the Head of Department.